NEW TECHNOLOGY MAKES IT EASIER TO CONNECT WITH THE Y

The Y is turning over a new leaf, transforming our technology for the future. From the way you manage your family’s account to signing up for programs and activities, we think you’ll fall for new features that will make it easier to connect with the Y. While the Y will always be about people first, we’re thrilled to be able to serve you better through new tools that will enhance your Y experience.

set up your new accountNEW FEATURES

  • New My Y account portal.
  • New registration platform.
  • New group fitness class schedules.
  • New YMCA app.

SET UP YOUR NEW MY Y ACCOUNT

The future is here, and it starts with a new My Y account! Everyone will create an account through our new portal. New features will allow you to:

  • Enroll multiple members on your account in one transaction.
  • Generate statements for account activity and registrations.
  • Update payment methods and preferences.
  • View and manage enrollments with others launching soon.
  • Update your profile.

HOW TO SET UP YOUR ACCOUNT

UPDATED 11/1/22: Setting up your new My Y account is easy. Everyone will create a new account.

CREATE ACCOUNT

  • If you have an active membership at one of our YMCA of San Diego County branches OR if you were enrolled in a YMCA program in October, use the email address that is already associated with your My Y account for your username.
  • Fill out the form. Note that fields marked with an "*" are required, and we appreciate any additional information you share, as it will help us to serve you better. Click "submit."
  • Complete the security test and click "verify."
  • You should receive an email within seconds from the YMCA of San Diego County.
  • Open the email, and click the link provided.
  • Create a password and click "change password."

VIEW HELPFUL TIPS ON VIDEO

person using new appNEW APP

Download the new-and-improved YMCA of San Diego County app. If you already have the app, you'll update it to the new version and create a new user account.

Features include:

  • Scan in at the Y.
  • Get group fitness class updates.
  • Book appointments
  • View facility hours & schedules.

app store

 

google play

LEARN MORE ABOUT THE NEW APP


NEW REGISTRATION PLATFORM

Navigating our former Program Finder was, well, not-so-user-friendly! After you set up your new account, visit the improved program registration interface that will make it easier to find and sign up for programs and activities. Log in to your new My Y account to get started. Here’s a preview:

  • Enroll multiple people on your account for different activities in one transaction.
  • Easily search and filter by keyword or code, child’s grade, age, day of week, time of day, instructor and more.
  • Easily view and compare available sessions, capacities and more.

In the coming months, we’ll launch additional features to update you about your enrollments and interests.

NEW GROUP FITNESS CLASS SCHEDULES

View the new group fitness class schedules that feature live updates.

WATCH EXAMPLES

A WORD FROM OUR CIO

Take a minute to watch this message from John Merritt, senior vice president and chief information officer at the YMCA of San Diego.

 


HOW TO: PASSWORD RESET

This one's for you if you forgot your password.

 


HOW TO: CREATE A NEW ACCOUNT

Watch this video to learn how to set up a brand-new account.

 


CREATE A NEW CONTACT IN YOUR ACCOUNT

Here's a one-minute overview that will show you how to add a new person in your account.


 

VIEW: MY Y HOMEPAGE

Watch this video to learn about the new features available on your homepage in the all new My Y Portal.


 

YOUR PATIENCE, PLEASE!

With change comes uncertainty, and while we can't wait to serve you this feast of new features, we are fairly certain we’ll experience a few glitches as we roll it all out. But, with a small serving of patience, a side of top-notch technology and a heap of helpful, knowledgeable staff, we’re confident we’ve got the recipe for success!