Concrete Support in Times of Need: Access to concrete support and services that address a family’s needs and help minimize stress caused by challenges.

concrete support in times of need

Every family needs help sometimes, especially during a crisis. Challenges with basic needs can create overwhelming stress for a family and household, and this stress can harm the health and safety of caregivers, children and communities. Luckily, there are resources available to help families move from surviving to thriving. 

Here are a few organizations you can access today:


211 San Diego

In San Diego, we are fortunate to have a connected network of resources and supports through 211 San Diego. If you have immediate needs, please call 2-1-1 and a representative can guide you through the local resources that can help protect your family.  Resources may include health, food, utility, financial, income, employment, and other supports.  For more information, visit


Essential services workers in need of child care in San Diego County can call 1-800-481-2151 to find licensed child care so they can continue to work during this crisis. When a family calls the line, they speak with a child care advisor who searches the database for licensed providers who adhere to public health guidelines and are able to take in children immediately. Advisors will also call licensed providers on the family’s behalf to make child care arrangements, streamlining the process of finding care as community need and guidelines evolve in response to COVID-19. Advisors are available Monday through Friday, 8:00am to 5:00pm, and families can also conduct online searches themselves. 

A dedicated, 24-hour line for health care, first responders, law enforcement and military professionals is also available at 619-952-0242. If the phone line is busy, YMCA CRS will return calls as soon as possible.

Visit our enhanced child care referral page. 


Phone Number to Respond to Crises
CWS/ National Child Abuse Hotline (800) 422-4453

National Domestic Violence Hotline (800) 799-7233

National Suicide Prevention Hotline (800) 273-8255

Substance Abuse and Mental Health Services Disaster Distress Hotline (800) 985-5990 or text TalkWithUs to 66746

Mental Health First Aid (text MHFA to 741741)

Psychiatric Emergency Response Team (PERT) (858) 565-200 or (619) 531-2000

San Diego Access & Crises Line (888) 724-7240


(Download the PDF in order to activate the links within the document.)


For information on protective factors and the Strengthening Families™ approach, email [email protected] or call 1-800-481-2151.



Take a look at the Key Protective Factors at a glance HERE.