FAQs & Things to Know! How the Y Is Operating Safely 

Updated: February 3, 2023

We want to keep our Y community informed about updates to our guidelines and procedures. The information below is based on guidance from a variety of sources and will be updated as new information is available from state, local and government agencies.

As always, we are committed to the health and safety of our members, staff and participants. Below are some answers to our most frequently asked questions about our safe practices.


Effective September 23, 2022, in alignment with state and local guidance:

  • People (adults, youth & staff) may choose to mask at any time. People can wear a mask based on personal preference, informed by their own personal level of risk as it aligns with CDC COVID-19 Community Levels
    • *Each school district will determine their own guidelines for K-12 students. The Y will continue to work with local districts, and will follow each school district's guidance for YMCA programs that occur on school district property. Some districts may still require face coverings indoors
  • No person can be prevented from wearing a face covering as a condition of participation in an activity or entry into a business.
  • People with symptoms, a positive test, or exposure to someone with COVID-19 should wear a face covering.


How do I check in and out?

Member check-in is simple. Just scan your member ID at the welcome center upon arrival. Check-out is not required.

Are there health screenings?

We are not conducting health screenings at this time. 

Is social distancing required?

Social distancing is not required. 

Will cash be accepted again?

No. We will continue to accept digital currency only.

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What cleaning protocols will remain in place?

Safety remains our top priority, and we will continue to maintain the ongoing cleaning and sanitizing of our facilities.

What is changing with locker rooms?

Locker rooms are open. Amenities like hair dryers are available.

Will branch hours be expanded?

We will continue to evaluate operating hours at our facilities and will adjust accordingly.

Do you plan to open additional locations?

We continue to explore opportunities to serve more in our community. Border View Family YMCA is open now for group fitness classes, and we are expanding on-site community support services at that location.

Are water fountains be available for use?

Yes. Water fountains are open and available for use.

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What has changed in the fitness center?

Health and wellness equipment has returned to pre-COVID-19 placement.

How should I disinfect equipment after use?

Our fitness centers have paper towel dispensers and cleaning spray available for regular cleaning by members.

Will there still be outdoor fitness?

At some locations, yes! Many branches will return primarily to indoor fitness due to the wear and tear on equipment from exposure to weather. For information on the availability of outdoor fitness, please contact your branch. 

What changes will occur in group fitness class offerings?

Most classes have returned indoors. Some branches will continue to offer classes outdoors.

Will you add group fitness classes?

We continue to evaluate our group fitness class schedule and will explore adding classes in the coming months.

Are there group fitness classes available for children?

We offer family-friendly classes for ages 10 and up!

These classes are a fun way for families to exercise while spending time together. View all group fitness classes using the group exercise finder.

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Are reservations be required for pool access?

No. Reservations are not required for lap swim, recreation/family swim or splash pad areas. 

Where can I find the pool schedule?

Look for the pool schedule (PDF) linked to your branch's home page located in the 'More Hours' section. If you don't see it posted, please check back soon.

Are saunas/spas available?

Please check with your branch to find out if these amenities are currently available.

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Will Child Watch/Kids Club return to the pre-COVID program?

Our new Child Watch membership allows for unlimited use of the service for an add-on monthly fee.

Why is there an extra fee?

Space in the program is extremely limited and a nominal fee helps ensure that spots will be utilized. The fee also helps offset the additional cleaning supplies and staff time needed to follow the enhanced cleaning and sanitizing.

What is the age requirement for children to attend Child Watch?

Currently, Child Watch is available to children 6 weeks and older at several locations. Check Child Watch section for availability and updates. 

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Additional policies related to these programs can be found here:

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