General Membership Policies
- Members must present their membership card each time they visit the YMCA, scanning it to gain access.
- Guest/day passes and Nationwide YMCA Membership access are available.
- Youth ages 7 and up are welcome in our fitness centers and in some group fitness classes (see class schedules for availability).
- All youth ages 7 to 12 must complete a family fitness orientation and wear a membership badge while working out in the facility.
- Children under the age of 13 must be accompanied by an adult. (Some Y programs excepted.)
- Children ages 4+ must utilize appropriate gender locker rooms.
- Lost or stolen cards must be reported. Loaned or expired cards will be confiscated.
- Not following YMCA policies or procedures is grounds for membership termination without refund.
- Insurance: The cost of health/accident insurance is not included in membership or program fees. YMCA does not provide accident or medical insurance.
- Personal babysitting services are not authorized by YMCA employees.
- The YMCA is not responsible for items lost or stolen while utilizing YMCA facilities/programs.
- No bags or purses are permitted in wellness rooms. Lockers are available at most locations.
- Smoking and/or vaping is not permitted on YMCA property.
- Animals are not permitted in the facility or on YMCA property (ADA service animals accepted).
- All requests for changes in membership accounts must be done in writing at [email protected].
- Policies and services are subject to change without notice in order to better meet the needs of YMCA members and participants.
- Bank drafts occur on the 10th, 15th, or 25th of each month, depending on payment method - a credit card is only available to be drafted on the 15th. It is the member's responsibility to check their monthly statement and report any corrections to the YMCA immediately. A $10 service fee will be applied to all accounts returned, unpaid, closed or payments stopped.
Code of Conduct
The YMCA of San Diego County is dedicated to providing a safe and welcoming environment for all its members and guests. The YMCA is an organization open to all people. We welcome and value individuals of all ages, races, ethnicities, religions, gender identities, abilities, and sexual orientations. We are committed to having programs and services that embrace diversity, respecting the people and needs of our communities.
To promote safety, all individuals are asked to act appropriately and follow the rules/guidelines at all times within our facility or when participating in our programs. The YMCA of San Diego is an anti-racist, diverse, and inclusive service organization, which prohibits hate, racism, and discrimination within our YMCA and the communities we serve. We expect persons using the Y to act maturely, to behave responsibly, and to respect the rights and dignity of others.
The following actions listed below are behaviors considered inappropriate in our facilities and programs, and therefore not allowed. Please note there are additional rules not included on this list.
- Using or possessing illegal chemicals (drugs) on YMCA property, in YMCA vehicles, and at Y-sponsored programs
- Smoking on YMCA property
- Carrying a concealed weapon or any device or object that may be used as a weapon or to harm another person are not allowed on property unless carried by qualified active and/or retired law enforcement
- Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
- Physical contact with another person in an angry, aggressive, or threatening way
- Verbally abusive or offensive behavior-including angry or vulgar language, swearing name-calling or shouting
- Sexually explicit conversation and behavior
- Any sexual contact with another person
- Inappropriate, immodest, or sexually revealing attire
- Theft or behavior that results in the loss or destruction of property
- Loitering on YMCA property
- Cell phone photography or unauthorized photography of facilities, members or participants
- Pets are not allowed on Y property unless they are service animals to assist members
The YMCA of San Diego County reserves the right to deny access or membership to any person who has been convicted of any crime including sexual abuse, sex offending, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics, or habit forming and/or dangerous drugs, chemicals, narcotics or intoxicating beverages. Members and guests are encouraged to take responsibility for their actions, comfort and safety. Anyone who witnesses behavior that goes against our Code of Conduct is encouraged to report the behavior to a staff person or Manager on Duty immediately (versus confronting another member directly). Suspension or termination of YMCA membership privileges may result if the Executive Director determines that a violation of the Code of Conduct has occurred.
How to Cancel or Change Your Membership
We ask that you submit in writing your request to cancel or change your membership. Write to our member service staff via email: [email protected]. Please include:
- Your full name
- Birth date
- Name of your home branch
- The email address associated with your YMCA account (if different)
Please note: This email does not automatically cancel your membership — instead, it notifies the membership team of your request. We will process your request as quickly as possible.
Important Notes on Cancellation Policy
Membership cancellation requests must be submitted in writing and confirmed as having been processed by a membership representative from your home branch five days prior to your payment due date, otherwise, your bank account will be charged.
If you do not receive a confirmation notice acknowledging receipt of your request, it is your responsibility to notify membership staff.
Lost and Found
The YMCA is not responsible for lost or stolen items. All items given to the Member Service Desk will be held for two weeks. If not claimed, the items will be donated. Please check at the Member Service Desk for lost items.