General Membership Policies
- Members must present their membership card each time they visit the YMCA, scanning it to gain access.
- Guest/day passes and Nationwide YMCA Membership access are available.
- Youth ages 7 and up are welcome in our fitness centers and in some group fitness classes (see class schedules for availability).
- All youth ages 7 to 12 must complete a family fitness orientation and wear a membership badge while working out in the facility.
- Children under the age of 13 must be accompanied by an adult. (Some Y programs excepted.)
- Children ages 4+ must utilize appropriate gender locker rooms.
- Lost or stolen cards must be reported. Loaned or expired cards will be confiscated.
- Not following YMCA policies or procedures is grounds for membership termination without refund.
- Insurance: The cost of health/accident insurance is not included in membership or program fees. YMCA does not provide accident or medical insurance.
- Personal babysitting services are not authorized by YMCA employees.
- The YMCA is not responsible for items lost or stolen while utilizing YMCA facilities/programs.
- No bags or purses are permitted in wellness rooms. Lockers are available at most locations.
- Smoking and/or vaping is not permitted on YMCA property.
- Animals are not permitted in the facility or on YMCA property (ADA service animals accepted).
- All requests for changes in membership accounts must be done in person at your home branch. Any changes to your membership, including cancellation requests, must be submitted at least 5 days prior to your billing schedule in order for the change to take effect for the current month.
- Policies and services are subject to change without notice in order to better meet the needs of YMCA members and participants.
- Bank drafts occur on the first of the month, and it is the member's responsibility to check bank statements and report immediately any corrections to the YMCA. If an autopayment is rejected, the YMCA will attempt to reprocess the transaction to avoid a disruption in service. Additional bank service fees for rejected payments may be applied.
Code of Conduct
The YMCA of San Diego County is dedicated to providing a safe and welcoming environment for all its members and guests. The YMCA is an organization open to all people. We welcome and value individuals of all ages, races, ethnicities, religions, gender identities, abilities, and sexual orientations. We are committed to having programs and services that embrace diversity, respecting the people and needs of our communities.
To promote safety, all individuals are asked to act appropriately and follow the rules/guidelines at all times within our facility or when participating in our programs. The YMCA of San Diego is an anti-racist, diverse, and inclusive service organization, which prohibits hate, racism, and discrimination within our YMCA and the communities we serve. We expect persons using the Y to act maturely, to behave responsibly, and to respect the rights and dignity of others.
The following actions listed below are behaviors considered inappropriate in our facilities and programs, and therefore not allowed. Please note there are additional rules not included on this list.
- Using or possessing illegal chemicals (drugs) on YMCA property, in YMCA vehicles, and at Y-sponsored programs
- Smoking on YMCA property
- Carrying a concealed weapon or any device or object that may be used as a weapon or to harm another person are not allowed on property unless carried by qualified active and/or retired law enforcement
- Harassment or intimidation by words, gestures, body language, or any type of menacing behavior
- Physical contact with another person in an angry, aggressive, or threatening way
- Verbally abusive or offensive behavior-including angry or vulgar language, swearing name-calling or shouting
- Sexually explicit conversation and behavior
- Any sexual contact with another person
- Inappropriate, immodest, or sexually revealing attire
- Theft or behavior that results in the loss or destruction of property
- Loitering on YMCA property
- Cellphone photography or unauthorized photography of facilities, members or participants
- Pets are not allowed on Y property unless they are service animals to assist members
The YMCA of San Diego County reserves the right to deny access or membership to any person who has been convicted of any crime including sexual abuse, sex offending, has ever been convicted of any offense relating to the use, sale, possession, or transportation of narcotics, or habit forming and/or dangerous drugs, chemicals, narcotics or intoxicating beverages. Members and guests are encouraged to take responsibility for their actions, comfort and safety. Anyone who witnesses behavior that goes against our Code of Conduct is encouraged to report the behavior to a staff person or Manager on Duty immediately (versus confronting another member directly). Suspension or termination of YMCA membership privileges may result if the executive director determines that a violation of the Code of Conduct has occurred.
First, we don’t want to see you leave! If a traditional membership no longer fits your well-being needs, consider switching to our virtual-only membership option! Our Virtual Y offers all your favorite classes on-demand, along with social activities and workshops on mindfulness, featuring experts in their field.
To cancel your membership, please visit your home branch within the YMCA of San Diego County Association. Your home branch can be found by logging into your My Y Community account. Please note: Changes to your membership, including cancellation requests, must be submitted at least 5 days prior to your billing schedule in order for the change to take effect for the current month.
Lost and Found
The YMCA is not responsible for lost or stolen items. All items given to the Member Service Desk will be held for two weeks. If not claimed, the items will be donated. Please check at the Member Service Desk for lost items.